From doubt
To confidence.

The standard service includes a complete brochure website of up to five standard pages, with the exact page map chosen for your business. It includes organizing your information, business-specific writing, design for phones, tablets and computers, building and hosting the website, search foundations, a standard inquiry path, a limited business-specific inquiry workflow when appropriate, corrections to current business facts, straightforward replacement of supplied media, technical care, and improvements RS1 decides will help. New pages, substantial rewriting, new layouts, integrations, campaigns and custom functionality are outside the standard service unless RS1 agrees otherwise.

RS1 may occasionally include additional work without charging for it. That decision applies only to that request: it does not change the standard service or create an entitlement to similar work later or for another customer.

The standard package is $199 CAD per month for Canadian customers or $175 USD per month for US and other international customers, with applicable sales tax included. There is no setup fee or minimum commitment. One subscription covers one business and one website. Additional services require a separate agreement.

You can subscribe after RS1 confirms your business is a fit and you accept the Terms of Service. Billing starts when your subscription begins, not when the website goes live. It continues even if work has to wait for your information, access or decisions.

The same standard brochure website can instead be purchased starting at $5,000 CAD plus $137 per month for Canadian customers, or $3,800 USD plus $100 per month for US and other international customers. Sales tax is included. Monthly care covers RS1 hosting, support and routine business information and customer-provided media updates. The purchase agreement confirms what is included, what the customer owns and how payment works.

Inquiry management and data-informed improvement using visitor behaviour, feedback and performance signals are included in the managed subscription. They are not included with a website purchase or its standard monthly care. When RS1 offers those services for a purchased website, they are separate add-ons and require active monthly care.

Yes. Cancel before your next renewal and service ends when the period you have already paid for ends. If your website is already live, it stays online until then.

If you cancel before delivery, unfinished work stops and fees paid are not refunded. You can request your inquiry data and supplied material that RS1 still holds in a reasonably available format.

You set the business goals and provide accurate facts, useful existing material, required account access and timely decisions. Working within those goals, RS1 leads the strategy, information architecture, writing, design, technical implementation and day-to-day process using our professional judgment. You can always identify factual, legal or business concerns, but the standard service is not client-directed production or staff augmentation. Work that depends on missing information or access waits until it is available, while the subscription continues.

Portals, custom workflows, integrations, business tools and other expanded needs are assessed individually. RS1 may offer an upfront project price, an adjusted monthly service, a minimum commitment, or a combination. RS1 may also recommend another route or decline work it cannot support responsibly.

We review technical performance, how visitors move through the website, which paths produce inquiries and, when your team records the result, which inquiries become useful business opportunities. We may review inquiry content, metadata, handling information and outcomes to identify recurring questions, missing information, friction and opportunities for better FAQs, copy, forms and customer paths. RS1 uses those signals within your business goals to decide what should improve next. The subscription does not include regular reports or a promised number or schedule of changes.

You keep your website address (domain), material you supplied, customer-owned accounts and inquiry data. You may continue using the final business-specific wording published on your website for your own business, but cancellation does not include a separately prepared copy document or website export.

The subscription covers use of the managed website. RS1 keeps ownership of its original writing, website design, code, content structures and service tools. An outright purchase is different: its project order identifies the customer-specific final deliverables and rights you receive after full payment. RS1’s reusable systems and service tools remain RS1 property, while photos, fonts and other outside material remain subject to their licence terms.

Timing depends on available content, access, decisions, and the work the business requires. RS1 provides a preview and normally gives at least three business days’ notice before the website first goes live. You may pause the launch for any reason. After a hold, we will not go live until you tell us to proceed.